مطالعات نوین در مدیریت و سازمان

مطالعات نوین در مدیریت و سازمان

بررسی کیفیت فرآیند آموزش در سازمان های دولتی شهر زاهدان

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشجوی کارشناسی ارشد، گروه مدیریت، واحد زاهدان، دانشگاه آزاد اسلامی، زاهدان، ایران.
2 گروه مدیریت، واحد زاهدان، دانشگاه آزاد اسلامی، زاهدان، ایران.
چکیده
ﻫﺪف ﭘﮋوﻫﺶ ﺣﺎﺿﺮ، بررسی تأثیر کیفیت فرآیند آموزش بر عملکرد سازمان‌های دولتی شهر زاهدان اﺳﺖ. روش ﭘﮋوﻫﺶ از ﻧﻮع ﺗﻮﺻﯿﻔﯽ – ﭘﯿﻤﺎﯾﺸﯽ، ﻣﺒﺘﻨﯽ ﺑﺮ ﻣﻌﺎدﻻت ﺳﺎﺧﺘﺎری اﺳﺖ و ﺟﺎﻣﻌﻪ آﻣﺎری کارکنان سازمان های دولتی شهر زاهدان به تعداد 539 ﻣﯽﺑﺎﺷﺪ. ﺣﺠﻢ ﻧﻤﻮﻧﻪ با استفاده از فرمول کوکران 420 نفر ﺑﻪ روش ﻧﻤﻮﻧﻪ ﮔﯿﺮی طبقه ای ﺗﺼﺎدﻓﯽ ﺑﺮآورد ﺷﺪه اﺳﺖ. ﺑﺮای ﺟﻤﻊ آوری دادهﻫﺎ از ﭘﺮﺳﺸﻨﺎﻣﻪ استاندارد کیفیت فرآیند آموزش مؤمن مقدم و همکاران (1402)و عملکرد سازمان های دولتی نوده فراهانی (1400) اﺳﺘﻔﺎده ﺷﺪه ﮐﻪ رواﯾﯽ ﻣﺤﺘﻮاﯾﯽ و رواﯾﯽ ﺳﺎزه ﺗأﯾﯿﺪ ﮔﺮدﯾﺪه و ﭘﺎﯾﺎﯾﯽ ﻧﯿﺰ ﺑﺎ اﺳﺘﻔﺎده از ﺿﺮﯾﺐ آﻟﻔﺎی ﮐﺮوﻧﺒﺎخ به ترتیب ﺑﺮاﺑﺮ ﺑﺎ 821/0 و 806/0 ﻣﺤﺎﺳﺒﻪ شده است. ﺑﺮای ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ دادهﻫﺎ از ﻧﺮم اﻓﺰارﻫﺎی آﻣﺎری spss23 و PLS3 اﺳﺘﻔﺎده ﺷﺪه اﺳﺖ. ﯾﺎﻓﺘﻪﻫﺎی ﭘﮋوﻫﺶ ﻧﺸﺎن می دهد که کیفیت فرآیند آموزش تأثیر مثبت و معناداری بر عملکرد سازمان های دولتی شهر زاهدان دارد. همچنین، رفتار کارکنان تأثیر بیشتری بر عملکرد سازمان‌های دولتی شهر زاهدان دارد.
کلیدواژه‌ها
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  • تاریخ دریافت 12 مرداد 1403
  • تاریخ بازنگری 19 شهریور 1403
  • تاریخ پذیرش 20 آبان 1403
  • تاریخ انتشار 01 آذر 1403