مطالعات نوین در مدیریت و سازمان

مطالعات نوین در مدیریت و سازمان

بررسی تأثیر سیستم‌های کاری با عملکرد بالا بر رضایت شغلی و تعهد سازمانی کارکنان شعب بانک ملی زاهدان

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشجوی کارشناسی ارشد، گروه مدیریت، دانشگاه آزاد اسلامی واحد زاهدان، زاهدان، ایران.
2 دانشیار، گروه مدیریت دولتی، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
چکیده
هدف از انجام این پژوهش، بررسی تأثیر سیستم‌های کاری با عملکرد بالا بر رضایت شغلی و تعهد سازمانی کارکنان شعب بانک ملی شهرستان زاهدان می‌باشد. سیستم‌های کاری با عملکرد بالا، روش‌هایی هستند که کارکنان را با مهارت‌ها، اطلاعات، انگیزش، تعهد و آزادی عمل در تصمیم‌گیری‌های مهم مانند خلق نوآوری، بهبود کیفیت و در نهایت پاسخ سریع به این قبیل تغییرات آماده می‌سازد. این تحقیق از نظر هدف، کاربردی و از لحاظ جمع‌آوری داده‌ها، توصیفی است. روش این تحقیق پیمایشی بوده و جامعه آماری این پژوهش عبارت است از تمامی کارکنان بانک ملی شهرستان زاهدان به تعداد ۱۵۰ نفر که از این میان ۸۶ نفر به عنوان نمونه آماری انتخاب شده‌اند. برای گردآوری داده‌ها از پرسشنامه‌ برمبنای کار شی و همکاران (۲۰۱۰) و تعهد سازمانی آلن و مایر (۱۹۹۹) و پرسشنامه رضایت شغلی صالحی (۱۳۹۵) استفاده گردیده است. جهت تجزیه و تحلیل داده‌ها از ضریب همبستگی اسپیرمن و تحلیل رگرسیون با کمک نرم‌افزار SPSS استفاده شده است. نتایج پژوهش نشان داد که سیستم‌های کاری با عملکرد بالا و مؤلفه‌های آن بر رضایت شغلی و تعهد شغلی کارکنان بانک ملی شهرستان زاهدان تأثیر مثبت و معناداری دارد.
کلیدواژه‌ها
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  • تاریخ دریافت 04 فروردین 1403
  • تاریخ بازنگری 10 اردیبهشت 1403
  • تاریخ پذیرش 08 خرداد 1403
  • تاریخ انتشار 01 خرداد 1403